If your computer is running poorly and you can’t fix it, Windows 8 gives you the option to refresh the operating system without having to lose your files. In certain scenarios this is the best cure and the fastest way to make the computer run smoothly again. Let’s see how the Refresh feature in Windows 8 works and why it is useful.
What Happens When You Refresh a Windows 8 PC?
Before you move forward with this mildly drastic approach to repairing system issues, you should make sure to understand what you’ll be doing. While your personal files will remain intact through this procedure, you’ll be doing altering your system quite a bit.
Things that stay the same:
- Your personal files will not be deleted. You’ll find them right where you left them.
- Your account settings will be kept the way you have them set.
- Your Windows Store apps will remain installed.
Things that change:
- Your system settings will be restored to factory default settings.
- Your desktop applications and drivers will be uninstalled, but a list of them will be saved to your desktop to aid in reinstallation.
Seeing as how you’ll have to reinstall every desktop program you’ve ever installed on your computer, you’ll want to be sure this is the right move for you. However, if you’ve tried everything and you still aren’t getting anywhere, refreshing your Windows 8 computer can help a lot.
How to Refresh your Windows 8 PC
To get started you’ll need to access PC Settings. Open the Charms menu and click or tap "Settings." Click or tap "Change PC Settings."
Click or tap "General" and scroll down to the bottom of the list of settings.
Locate the listing "Refresh your PC without affecting your files" and click or tap "Get Started."
Windows 8 provides a quick message to make sure you know what you’re about to do. If you’re sure you want to continue, click or tap "Next." If you’re having second thoughts, click or tap "Cancel."
You may need to insert your Windows 8 installation disc to perform the Refresh. If you see the message below, insert your disc, click or tap the back arrow and then hit "Next" again to start over.
Provided everything appears in order, you’ll be ready to go. Click or tap "Refresh" to get it going. Your computer will restart and work through the refresh for you. You’ll be shown percentages to let you know how well you’re progressing through the task.
When the process completes your computer will restart a couple of times and you’ll have to wait while Windows finishes setting things up for you.
What Happens After a Windows 8 Refresh?
Once the Refresh cycle is complete and you can log back into Windows, you’ll find very little different from when you left it. You’ll see the Start screen and find all of your Windows Store apps still installed. Switch to the Desktop and you’ll find all of your desktop links intact. Dig deeper and you’ll find that all personal data on the computer, from all users, is right where you left it. While it may not look like much has changed, there are a few indicators that the procedure completed successfully.
First, you’ll find an .html file on your Desktop named "Removed Apps.html." Open this file for a full list of the applications that were removed during the refresh procedure.
The file provides hyperlinks to most of the application’s download pages. Use this document to quickly download and install all the programs you lost. Windows 8 makes it as easy as possible to get things back to the way they were.
Have a look on your C: drive and you’ll find another addition: a new folder named Windows.old, contains all the program files and Windows directory from your previous installation. If any of your applications had additional information stored in their installation directory, you can recover it here. You’ll also find your old drivers in there. While there is a Users directory in the Windows.old folder, it won’t contain anything of use in this situation. Your user files are still in your personal folders where they belong.
You might want to keep the Windows.old folder around until your computer is back to normal and you have a chance to test everything out. Once you’re sure you don’t need anything from it, you can delete it or back it up to an external drive to save space on your hard drive.
Once you have your programs reinstalled, you’ll need to check your system settings. All settings in the modern style PC Settings interface will be synced from your Microsoft account. Those things won’t change. However, any settings you configured directly from the Control Panel (things like Family Safety, firewall settings or power configurations) will need to be set up again.
While sacrificing all of your programs and system settings is a mildly-heavy price to pay, it’s easy enough to swallow if it gets your computer back to normal. While this sort of a repair installation has been available in other Windows releases, it’s never been simple for an untrained user to tackle. This is a great Windows 8 feature that is sure to help a lot of users in a tough spot.