Security for Everyone - Reviewing Avast! Internet Security 5.0

Welcome to the latest installment of Security for Everyone. Avast! has been creating security software since 1988. Today, twenty-two years later, they continue to offer a free product and two more advanced products. In this review I will be looking at Avast! Internet Security version 5.0 the most feature rich of the Avast! offerings.

First Impressions

Downloading a trial of Avast! Internet Security couldn't be any simpler. There are no registration hoops to jump through and the download weighs in just below 60 MB. The installation does display an UAC prompt and completes quickly with very few options. A single reboot is required.

Upon restart Avast! immediately downloaded the most current update. An initial scan was never prompted for, nor was one done automatically. I left the system idle for several hours to see if some application timer might kick off to prompt for a scan but none occurred. Another disappointment was that Avast! did not end the native Windows Firewall or Windows Defender services. As the image below states, two or more firewall or antispyware utilities running at the same time can cause problems around stability and performance. The remainder of this review will be done with these Windows services stopped.

Avast! Internet Security 5.0

Avast! immediately asks for classification of the type of network you are connecting to. Your choices include: Home/Low Risk, Work/Medium Risk and Public/High Risk. Your answer to this question determines the default settings that are put into motion. Once answered you are met with the main Avast! interface and specifically the summary screen which indicates your current status and provides a second panel for statistics. I found the statistics panel especially interesting. Here you will find a good array of reports/graphs for several metrics including firewall activity, network monitoring, file activity and more. Each metric coincides with the real-time shields panel accessible from the navigation buttons on the main interface.

Avast! Internet Security 5.0

The navigation tabs are well labeled providing clear access to the areas one might want to configure immediately such as the firewall and scan settings. While I quickly acquainted myself with the scan settings I discovered there was no default scan scheduled. This surprised me a bit so I went hunting, convinced I had missed something. I had not. None of the predefined scan types (quick, full) are set to run on a schedule. To schedule a scan you have to edit a predefined scan or create a custom scan. This was another early disappointment.

Avast! Internet Security 5.0

My initial impression is not good and I'm not particularly happy about this. I fully expected Avast! to better rival the other big names in desktop security considering the active community of users and the number of years they have been developing security products. The thought that one could actually install Avast! and never have a scan performed without manually starting it baffles me. I hope a bit of redeeming can be done as a more detailed review is done in the following sections.

Ease of Use and Configuration

Let's get a bit of housekeeping out of the way as we look into the use and configuration of Avast! and set a default scan schedule. Getting this done does not require much, you simply select 'Scan Computer' and then select the settings for the full or quick scan. From the scan settings you select the schedule link and apply your desired schedule interval. Avast! does include the option to wake your computer to perform a scan. This is a nice feature and not one found in all security suites.

Avast! Internet Security 5.0

You will also find an option for scheduling a boot scan. This is another feature you won't find in all security suites and is an excellent way to clean viruses or malware before Windows loads, which, depending on how infected a system may be, could be the only way to effectively clean a system.

The various real-time protection features are referred to as shields. Each shield, with the exception of Network, Behavior and Script, have advanced settings. Among the settings is the ability for you to define shields sensitivity and other behaviors.

The advanced settings for the File System shield are especially thorough. Here you set the basics around where to scan and the default action to take if a threat is identified. Avast! also has several options to preserve performance when scanning the file system. These include Persistent caching, Transient caching and the option to not scan verified system DLLs. Transient caching ensures that a clean file will not be scanned again unless the system is restarted or the virus definitions are updated. If a file is found to be clean and has a valid certificate the Persistent caching kicks in and keeps the file from being scanned again even if a reboot or update has occurred. If a threat is identified in a packed or compressed file there is an option for Avast! to try and remove the specific file within the compressed file rather than taking action on the whole compressed file.

Avast! Internet Security 5.0

The Process Virtualization shield is new in this latest version of Avast! and marks their entry into the area of sandboxing. Sandboxing involves running an application in an isolated space. This is much like the recently reviewed Safe Run for applications and Safe Run for Websites in the Kaspersky security suite, with at least one major difference. Avast! gives you the opportunity to choose any application to run in the virtualized state. The result should be a virtualized experience that is lighter on system resources. You also have the option to define processes that should always run virtualized. This is an excellent feature that goes a long way toward helping protect us from ourselves.

Avast! Internet Security 5.0

The virtualized process can be identified by the red application border or by reviewing the list of processes currently running virtualized.

Avast! Internet Security 5.0

The firewall settings provide more depth than is apparent at first glance. Within these settings you can define which applications have network access and which ports they should be traversing. This is all accomplished via the packet and application rules. For those applications that do not have a rule defined the default action it to allow Avast! to auto-decide the appropriate action to take. You can easily change this default behavior to Allow, Block or Ask.

Avast! Internet Security 5.0

Avast! continues to shine in the area of reporting with a great display of active network connections and a very attractive interface for performing a domain lookup or graphical trace route (the number of connections/hops required to get from your computer to a specific website or IP address).

Avast! Internet Security 5.0

You will also find easy access to your firewall logs detailing application connections and activity.

Avast! Internet Security 5.0

Within the maintenance section you'll find the expected items, Virus Chest (quarantine), subscription status and so on. The Virus Chest allows you to easily release and delete items. You can also submit the virus to the Avast! labs.

There are additional program settings accessed from the link in the top left of the main interface. A couple of interesting settings here allow you to enable a gamer mode which will keep any notifications from being displayed. You may also suppress notifications by enabling the Presentation mode which will take effect when a full screen application is running such as a PowerPoint presentation or video.

The Avast interface has proven to be easy to follow. All the options you would normally look for are well within reach and many advanced options exist as well. Aside from scheduling a scan, the default configuration seems to be sufficient; however, this will be better determined in the following sections.

Firewall

Avast! has packed quite a few advanced setting into their firewall module. The question that remains is whether or not the default protection is sufficient.

My test system is currently set to the Home/Low Risk profile. The Home profile is, by default, a mostly trusted network. It would be safe to assume that a scan of a system using the Home profile would produce more details than one might be comfortable with.

The Nmap and Nessus scans each produced 9 or more open ports and were able to enumerate plenty of system information via NetBIOS calls. Nmap considers any system producing 9 or more open ports as one that may be vulnerable. Nessus identified 12 open ports; however each of them were given a low severity. The Nmap scan did not force any Avast! notifications while the Nessus scan did.

Avast! Internet Security 5.0

I changed the network profile to Public/High Risk and reran each scan. The results were very good with absolutely no information being extracted. Nmap and Nessus identified zero open ports.

Because curiosity got the best of me, I ran a third scan; this one while the system was set to the Work/Medium Risk profile. Here the results were a bit disappointing. Nmap actually identified more open ports and was also able to identify the operating system, something that was not accomplished while using the Home/Low Risk profile. Nessus produced marginally better results by identifying 11 open ports, only one less than the Home profile scan.

Avast! Internet Security 5.0

The results here certainly question the protection implied when choosing the Work/Medium Risk profile. With that said, I believe the Home and Public profiles do provide the level of protection one might expect. While the Public profile performed very well the Home profile could stand to be tightened up a bit more. The best course of action would be for you to be aware of which profile is applied and to make sure you are using the Public profile when accessing any unsecured or questionable network.

Antivirus and Antispyware features

AV-comparatives has awarded Avast! their highest rating for detection of existing threats as well as identification of new threats. Avast! has managed to hold onto this ranking through four different tests conducted since August 2009. A contributing factor in these tests is also the number of false positives, Avast! had very few.

My own testing took me to an undesirable site or two. Avast! managed these sites quite handily by blocking the connection even before it was fully established.

Avast! Internet Security 5.0

Further testing at the file level proved effective as well. I transferred an infected compressed file from a USB key. Upon extracting files the viruses were immediately identified and a prompt was displayed asking if I would like to take the default action of placing the files in the virus chest, other choices included: Repair, Delete or Do Nothing. The Avast! team has certainly put together effective antivirus protection that is easy to manage and provides the piece of mind one should expect from such an application.

Avast! Internet Security 5.0

Verdict

BUY for Geeks

Avast! Internet Security is doing many things right. The antivirus and antispyware protection is very good and the firewall seems more than adequate as long as you are diligently aware of which profile is being applied. Unfortunately, the shortcomings identified early on regarding the lack of an initial scan or even a scheduled scan, combined with its poor integration with Windows (which means users have to end the Windows Firewall and Windows Defender services manually) kept this suite from being one I can recommend for Grandma. Therefore the award shall be "Buy for Geeks!". If, in future upgrades, Avast! manages to improve the Windows integration shortcomings we mentioned, they will have a solution which is easy to recommend to anyone.

Purchasing options

The trial version can be downloaded from here. Also, it can be purchased directly from the vendor's website.

Related articles:

Buy for Grandma Buy for Geeks
ESET Smart Security 4 Avast! Internet Security 5.0
Kaspersky Internet Security 2011 BitDefender Internet Security 2010
F-Secure Internet Security 2010 McAfee Internet Security 2010
Norton Internet Security 2010 AhnLabs Internet Security 8.0
Panda Global Protection 2010 BullGuard Internet Security 8.7
Windows 7 Firewall & Microsoft Security Essentials Avira Premium Security 9
Webroot Internet Security Essentials 2011 Trend Micro Internet Security 2010
AVG Internet Security 9 ZoneAlarm Internet Security 2010
G-Data Internet Security 2010 Comodo Internet Security
Acronis Internet Security Suite 2010

Comments

Thanks for this thorough review of Avast. I have this site set as my home page and it provides many hours of procrastination for me. ;)

I am currently using Avast free edition and am very satisfied. I find your review right on, with the lack of default scheduled, or initial, scanning being a low point. But by exploring the settings you find it through: Scan Now>[Choose a scan]>Settings>Scheduled. Rather unintuitive for sure. In addition, the default in Scan Now is not set to take automatic action, which will pause the whole scan to wait for user input if a problem is found. Not good for unattended scans. Who wants to babysit their computer when they could be sleeping? Booooooo!

However, everything else is great! I am running a Win7 HTPC on a pretty slow system, but Avast allows me to keep things secure without interfering with precious resources. The only other resource-friendly antivirus I have found is Panda Cloud (free too) but found slightly buggy.

My only other complaint would be that the settings are a little complicated and overwhelming for the average user. However, good documentation makes up for it by teaching you what these settings do. I was able to speed up my system a little by taking the Web real time scanning settings down to almost nothing. (The file and behavior scanner makes Web scanning redundant, it seems to me.)

Over all, I'm a happy camper.

Thanks! You just made us a huge compliment. Happy to see people have 7 Tutorials set as their homepage.

Regarding Avast! - it seems we are on the same page. The product is pretty good. It just needs a better default configuration and integration with Windows 7. And these things can be easily fixed with their new versions. If they fix these things, they will easily deserve a "buy for grandma!" award.

I must first say I love your site. I recently discovered it and I have learned much from you in the past few weeks. That said, I must respectfully disagree with your evaluation of Avast. I install Avast Free version on 2- 3 client machines a week. A large percentage of my clients ARE Grandma, and I find Avast is the perfect solution for them.

The Avast team's decision not to set a scheduled scan by default is not the issue you make of it. If you are really saying "buy it for Grandma", the chances are 99-1 that YOU will spend 10 minutes to install it and do the extremely minimal config, not Grandma! Grandma is never gonna look at it! Besides, a very large percentage of my clients will complain about (or eventually disable) any scheduled scan I set up. Without getting into a debate about it... this is not tragic. Scheduled scans do assist any antivirus in finding problems, yes. But I find Avast does a world class job at finding and preventing nasties, even without any scheduled scan.

Also, despite the Windows warnings, Avast choosing not to disable Windows Firewall and Defender causes no discernible trouble. None. This is on well over 200 client machines.

Avast particularly shines in that updates are totally automatic. For the bulk of MY users, if it isn't automatic, it ain't gonna happen. And the once a year registration, which used to be a pain for unsophisticated users, is now quite simple.

In short: If you are looking for the very best there is at effective, safe, low-to-zero config, low-to-zero maintenance, no resource hogging, trouble free, worry free, Grandma intimidation free, and best of all, MONEY free for non-business users... You want Avast. Of all the "Grandma" appropriate solutions out there, Avast! Free is number 1.

CJ,

By the references in your post you're apparently discussing the avast! Home version, hence in regards to your comment:
"Also, despite the Windows warnings, Avast choosing not to disable Windows Firewall and Defender causes no discernible trouble. None. This is on well over 200 client machines."

Please note that this review is on avast! Internet Security suite, and NOT the avast! Home (free) version.

Neither of the avast! 5 Home or the avast! 5 Pro versions include the Firewall, hence neither should be use without the Windows firewall or some other firewall in place.

avast! Internet Security Suite should disable the Windows firewall since two firewalls running concurrently bond to cause problems.

May get by without disabling Windows Defender -- some antispyware apps can run concurrently with others without any conflicts. I've been using various versions of avast! with SUPERAntiSpyware Pro for several years on Win XP Pro systems without any issues, and avast! 5 Internet Security with SUPERAntiSpyware Pro for past two weeks on a new Windows 7 Premium Home 64-Bit laptop.

I would recommend using something similar to SUPERAntiSpyware Pro, or a 2nd on-demand only AV, with avast! for the following two reasons:

The various test sites reports (e.g., AV-comparatives, AV-Test.org, etc.) I read I've noticed that avast:
1. Generally does not do as well on the Retrospective/Proactive type tests as well as on the On-Demand type tests.
2. avast's removal of malware not as thorough as some of the other top tier AVs, or products such as SUPERAntiSpyware Pro, and Malwarebytes' Anti-Malware. In couple of the latest comparative reports I've read Micorsoft Security Essentials scored better at removal of the various malware used in the tests.

Though I have used/recommended avast! for over six years, based upon the various malware test/reviews I've read lately, for any of my non-tech friends that are using Windows 7, I'll recommend that they use the latest MSE 2.x version with the Windows 7 firewall. With the combination of the good/solid reviews, the new features in MSE 2.x, and the integration between Windows OS, Firewall, MSE 2.x, and IE 8 makes for a solid free security option for the non-tech average PC user.

Cheers,
Jon

Thanks Chuck for taking time to do this review on avast! 5 IS and explaining the Firewall settings; especially since the only current avast! documentation available (Getting Started Guide & avast! "Help") is really poor as to any detail explanation on the Firewall's more advanced settings/options.

Been using past versions of avast! Pro on my main system, and avast! Home on my other two systems--due to avast! did not offer a "3-User" license; had to buy three "3" licenses and there was not much of a discount when purchasing the three licenses.

avast! offered a real good discounted upgrade option to AIS that I took advantaged of; though since on had the paid version of Online Armor on my (Win XP Pro) three systems, I used the AIS custom install option not to install the AIS Firewall and Spam.

I recently purchased a laptop with Windows 7 Home Premium 64-Bit basically to play around with and learn Windows 7 OS. I installed did a custom install of AIS (everything except the Spam) to tryout the avast! Firewall to see if may want to switch to the avast Firewall when my Online Armor license expires.

Your article has been helpful as to using/understanding the avast Firewall's advanced settings/options. However at this time I still prefer the Online Armor's Firewall, which I realize may be due to that I'm more familiar with Online Armor.

Be interested in your opinion as to any advantages/disadvantages (protection wise) of the avast Firewall vs. Online Armor Firewall.

Thanks,
Jon

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